Refund/Returns Policy

  1. Items can be returned within 5 days of receiving items provided they are in the original packaging and unused.
  2. Please note we do not allow cash refunds, however a credit note will be provided.
  3. All credits will exclude delivery charges incurred on the original purchase.
  4. Any new purchases will incur delivery costs ,however if the item is deemed to be defective Roots Natural Products will incur the costs.
  5. All refunds will be at the discretion of Roots Natural Products.